What is ServiceNow Discovery? (Live Demo + CSA Exam Guide)

In this video, we break down the fundamentals of ServiceNow Discovery — what it is, how it works, and why it matters. You'll learn about MID Servers, how Discovery communicates with your network, and how it populates the CMDB. We’ll walk through the four phases of Discovery, then jump into a live demo of a Discovery scan using a MID Server.

Whether you’re preparing for the ServiceNow CSA exam or just want to level up your understanding of Discovery, this video gives you the clarity you need — with no jargon, no fluff.

• What ServiceNow Discovery is and what it does
• How MID Servers work and how to set one up
• The four phases of Discovery (Scan → Classify → Identify → Explore)
• Discovery schedules, credentials, ECC Queue, and the CMDB
• A real Discovery demo you can follow along with
• Tips and insights to help you pass the CSA exam

–––––––––––––––––––––––––––––––––

► Get the Study Guide + Course
• Grab the free ServiceNow CSA Study Companion eBook: https://knewget.com/csa-ebook/
• Join the ServiceNow CSA Masterclass & Prep Hub: https://knewget.com/csa-masterclass-p...

-- TIMESTAMPS --
0:00 ServiceNow Discovery Fundamentals
1:12 What is ServiceNow Discovery
3:47 High Level Architecture
8:30 Discovery Phases
10:43 Phases Deep Dive
14:38 Discovery Demonstration
18:25 Discovery Permissions