Webinar Preview | Executive Perspectives: The Power of Emotional Loyalty – Loyalty360 + Phaedon

Loyalty360 Webinar Executive Perspectives: The Power of Emotional Loyalty – How Brands Build Lasting Connections

In this preview of Loyalty360’s upcoming webinar, explore how brands can move beyond points and perks to build genuine emotional connections with customers. Loyalty360’s Executive Perspectives Report: The Power of Emotional Loyalty revealed powerful qualitative examples of how leading brands deepen relationships — now, Phaedon brings the quantitative data to complete the story.

Join Mark Johnson, CEO of Loyalty360, and Denise Holt, SVP and Head of Strategy, Experience, Research & Insights at Phaedon, as they uncover:
• What customers truly expect from the brands they love
• How those expectations are changing in today’s fast-moving marketplace
• Where brands are succeeding (and falling short) in delivering emotional value
• Actionable strategies to strengthen loyalty through belonging, trust, and recognition

This session combines real-world brand case studies with data-driven consumer insights to help you assess, refine, and elevate your loyalty strategy.

Live Webinar: October 22, 2025 | 2:00 PM ET
Can’t make it live? Register anyway — the recording will be available on demand.

Register now or Watch On Demand: https://us02web.zoom.us/webinar/regis...


#CustomerLoyalty #EmotionalLoyalty #Loyalty360 #CXStrategy #CustomerEngagement #LoyaltyMarketing
Welcome! You are invited to join a webinar: Loyalty360 Executive Perspectives: The Power of Emotional Loyalty – How Brands Build Lasting Connections. After registering, you will receive a confirmat...
In today’s crowded marketplace, consumers are overwhelmed with choices. While discounts and points may influence transactions, what truly inspires customers to return—choosing one brand even when l...