Definition of CRM | Understand with a Real-Life Analogy and Fun Examples

Definition of CRM | Understand with a Real-Life Analogy and Fun Examples

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In this video, we will discuss the Definition of CRM (Customer Relationship Management) in a clear, simple, and easy-to-understand manner.
Using real-life analogies and fun examples, this lecture explains what CRM actually means, why it is important, and how it is used in the IT and software industry.

This session is designed especially for students and beginners who want to build strong fundamentals before moving on to advanced topics like Salesforce, Cloud Computing, and enterprise applications.

By the end of this video, you will have a clear conceptual understanding of CRM, making it easier to learn practical tools and technologies related to it.

This platform is created to help students build strong fundamentals, gain practical skills, and grow confidently in their academic and professional journey.

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✅ Computer Science & IT fundamentals
✅ Software Testing & Salesforce training
✅ Cloud Computing from basics to advanced
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✅ Concept-based learning for long-term success

👉 If you want to start from the basics and reach advanced levels in your career, this channel is for you!

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