Master Communication Skills: Understand how to Avoid Misunderstandings

Types of Communication Explained: Verbal, Non-Verbal, and More!
Welcome to our deep dive into the essentials of effective communication! In this video, we break down "RM-Topic 4: Types of Communication," covering the core differences between verbal and non-verbal messages and providing practical tips to ensure your message is always clear.
This topic is crucial whether you're working in a small business, leading a team, or just trying to improve your daily interactions.
What We Cover in This Breakdown:
We begin by focusing on the two major types of communication: Verbal and Non-Verbal.
1. Verbal Communication (With Words)
We examine the two subsets of verbal communication:
• Oral Communication: The importance of tone, clarity, and active listening.
• Written Communication: The impact of memos, reports, and emails on internal and external business functions.
2. Non-Verbal Communication (Without Words)
Did you know that up to 93% of communication is non-verbal? We explore the different forms of non-verbal cues, including:
• Body Language (Kinesics): Gestures, posture, and facial expressions.
• Proxemics: The use of space (personal vs. social distance).
• Chronemics: The use of time in communication (e.g., punctuality, waiting time).
• Paralanguage: The vocal elements like pitch, volume, and rate of speech.
Stop Miscommunication Now!
A major section of this guide focuses on avoiding common communication blunders. We highlight key guidelines for verbal messaging:
• Avoid Ambiguity: Use specific language to ensure clarity.
• Jargon Alert: Know your audience and avoid unnecessary technical terms.
• Cultural Sensitivity: Understanding how communication norms differ globally to prevent costly blunders overseas.
Whether you're studying for a course or just seeking professional development, this video gives you the tools to become a more active and effective communicator!
What non-verbal cue do you think is most important? Share your thoughts in the comments below!
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