How to Map a Real Customer Journey
Автор: Adobe for Business
Загружено: 2019-09-27
Просмотров: 5462
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Consumer time is one of the most undervalued assets in commerce. In fact, attention spans are getting shorter, all while the number of brands fighting for your attention is increasing. Make it easy, make it fun, make it an experience, make it transparent—simple but critical elements of the commerce customer journey that you need to execute flawlessly. In his Adobe SUMMIT 2019 session, Ryan Green shares the key trends that are reshaping the customer journey and real-life examples of customer journey experiences to help you create exceptional end-to-end experiences.
Learn more about creating exceptional experiences at every point in the customer journey with Adobe Experience Manager: https://www.adobe.com/marketing/exper...
SPEAKERS
Ryan Green, Sr. Manager, Commerce Strategy, Adobe
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Adobe Experience Cloud gives you the integrated tools you need to excel in cross-channel marketing, digital advertising, audience and data optimization, and more. Explore our capabilities here: https://adobe.ly/2EwYfTW
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