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Variphy Webisode: Webex Contact Center Custom Label Sets Explained
Автор: Variphy
Загружено: 2026-01-21
Просмотров: 5
Описание:
Variphy's custom label sets in Webex Contact Center let you rename report fields, metrics, and groupings so your analytics actually match how your team talks.
In this quick Barry webisode, we cover:
Where to find custom label sets in Variphy
How labels apply to reports, dashboards, and widgets
Renaming queue names, metrics, and search criteria
Using abbreviations to save space and improve readability
Setting default label sets per user
If you want cleaner dashboards, more readable reports, and fewer “what does this field mean?” questions—this feature is for you.
👍 Like, subscribe, and check out more Webex Contact Center analytics tips from Variphy.
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