Service Excellence with Bjørn Jensen: The Real Competitive Edge

Service excellence is becoming the strongest differentiator in networking.
In this conversation, Bjørn Jensen, CEO & Founder of WhyReboot, shares how human connection, visibility, and reliable network design create trust customers can feel — even when everything is running smoothly.
Watch this episode to learn how reliability becomes a measurable business advantage and why the best service cultures blend technical precision with genuine partnership.

Read the full episode breakdown:
https://www.bigleaf.net/podcast-episo...

What You’ll Learn
• How visibility transforms “invisible reliability” into customer confidence
• Why empathy and responsiveness still outperform automation alone
• How resilient design eliminates guesswork during outages
• Why simplicity leads to better experiences for integrators and end users
• How proactive service becomes a growth engine, not a cost center

About the Guest
Bjørn Jensen, CEO & Founder
WhyReboot: https://whyreboot.com/
LinkedIn:   / bjornjensensr  

More Ways to Explore
Related Links:
Service Excellence: Bjørn Jensen on Making Reliability the Real Competitive Edge
https://www.bigleaf.net/podcast-episo...
Service Excellence: The Networking Industry’s True Edge
https://www.bigleaf.net/blog/service-...
Turning Exceptional Service Into a Competitive Edge
https://www.bigleaf.net/blog/exceptio...
Simplifying Reliability: The Power of Bigleaf Connectivity
https://www.bigleaf.net/blog/simplify...
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