Energy and Utilities Keynote: How AI Delivers Clean Power at Scale | Dreamforce 2024

Energy and utility companies are at a point of transformation and at Dreamforce 2024, Salesforce is introducing new innovations to power the energy transition with AI, trust, and connected data. See how decarbonization, decentralization, and digitization are converging with the AI revolution. The challenge: demand for electricity is surging, trust gaps slow adoption, and fragmented systems block progress. The solution: unifying customer, asset, and industry data with Salesforce Energy & Utilities Cloud, Data Cloud, and Agentforce for Industries. You’ll hear how Agentforce unlocks industry-specific agents all built with clicks, not code. A live demo shows EV charging data flowing through Data Cloud, analyzed by an AI agent, and resolved in real time. Real customer stories show how utilities are using Salesforce to cut costs, increase transparency, and engage customers with trust.

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