Gartner Digital IQ Index: Restaurants US 2019

Restaurant sales have surpassed grocery sales as diners increasingly eat in. Are restaurant brands prepared to cater to contemporary consumer needs?

From function-rich mobile apps to robust loyalty programs, restaurant brands are pulling all the stops. But are their efforts enough to satisfy hungry shoppers?

The 2019 Gartner Digital IQ Index for Restaurants US benchmarks the digital competence of 77 restaurant brands. To learn more, visit Gartner.com/marketing.