Why Metabolic Support UK Chose Qlic IT - Video Testimonial

In this heartfelt testimonial, Carrie Sue — a virtual assistant for Metabolic Support UK — shares her experience working with Qlic IT, from the decision to partner with them to the seamless onboarding and ongoing IT support. She highlights Qlic’s professionalism, responsiveness, and human touch that made a real difference for a charity-focused organization.

🔑 Key Highlights

Why Metabolic Support UK chose Qlic as their trusted IT partner
A smooth onboarding process with outstanding communication and support
Real examples of Qlic’s hands-on approach to solving IT challenges
How Qlic’s “human-first” ethos helps small teams feel supported and empowered
Ongoing benefits: fast response times, clear processes, and genuine care

Metabolic Support UK needed a reliable IT partner who could understand the unique challenges of a charity environment — and they found that in Qlic IT.

In this video, Carrie Sue discusses how Qlic transformed their tech setup through patient, friendly guidance and professional expertise. From tackling complex migrations to simplifying everyday systems like VoIP and user management, Qlic’s team provided what Carrie calls “gold star service.”

Six months into their partnership, Metabolic Support UK continues to benefit from Qlic’s fast, human-centered support. Whether it’s onboarding new users or getting quick help over the phone, the team now enjoys peace of mind knowing that Qlic has their back.

#itsupport #clienttestimonial #charity

⏱️ Video Chapters
00:00 – Introduction
00:22 – Why Metabolic Support UK Chose Qlic
01:11 – The Onboarding Experience
03:46 – How Would You Describe the Overall Service
04:47 – How Would You Describe Qlic to Another Organisation
05:40 – Would You Change Anything?