8 Questions You Should Be Asking Your Clients as a Public Adjuster - Insurance Claims Training

8 Questions You Should Be Asking Your Clients as a Public Adjuster - Insurance Claims Training

There are many (but definitely eight) questions that every insurance adjuster will ask the property owner on their first inspection of the property.

You can learn valuable information from this video, and what you need to prepare your client for.

You have to know the questions upfront because:
👉 Your client can prepare documentation like inspection supports that can support the claim.
👉 You can prepare your client to answer their questions in a way most beneficial to you.

As a public adjuster, you should know which questions to ask your client. Especially if the answers could be detrimental to the claim.

For example, if the client noticed the damages but didn’t do anything about them for months, the claim is as good as dead.

Negligence can be a claim killer. So, you should know how to address negligence or walk away from the claim.

Watch the video to learn eight questions you should ask your clients on absolutely every first inspection of the property!
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0:00 Intro
4:21 When did you first notice the damages?
4:47 When did the loss occur?
5:59 Did you make any repairs?
6:36 Did you mitigate the damages?
7:20 Who is your mortgage company?
7:43 Do you have any inspection reports?
8:32 How to take detailed photos of the loss
9:08 Did you file any previous claims?
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Make sure you check out our new Public Adjuster Handbook
📙 Public Adjuster Handbook - https://bit.ly/PublicAdjusterHandbook

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