How to Handle Difficult Conversations at Work: De-Escalation & Stress Management

tressful conversations are part of every workplace, but how you handle them can make all the difference. In this video, Negar, a Quality Assurance & Compliance Specialist at The Acquisition Group, shares strategies she uses to stay calm, confident, and solution-focused in high-pressure situations.

From setting clear intentions to managing tone, body language, and de-escalation, Negar shows how small habits can turn challenges into opportunities for growth and trust. As she emphasizes, stress doesn’t disappear, but your response to it can change everything.

These lessons are valuable for anyone looking to build stronger relationships, manage conflict with professionalism, and lead with clarity and compassion.

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