Session 1: Ensuring Quality in Crisis – Policy, Practices, and Future of EQA

Kemdikbud-DAAD International Seminar Series “Towards Digitally Responsive Higher Education: Challenges, Good Practices and Learning Models from Southeast Asia and Europe”

Session 1: Ensuring Quality in Crisis – Policy, Practices, and Future of EQA
Thursday, 22 October 2020.


The Covid-19 pandemic brought with it a boost of digital processes and responses to external quality assurance (EQA) provision. The sudden shift to online-based quality assurance poses challenges to established processes and policies. This session provides insights into these challenges as well as opportunities to EQA providers in Europe and Southeast Asia. In this session, experiences from Europe and Asia are shared, analysed and discussed.


Moderated by Sebastian Gries (Senior Project Manager, DAAD Regional Office Jakarta), in Session 1, Maria Kelo (Director, European Association for Quality Assurance in Higher Education / ENQA, Belgium), Ronny Heintze (Senior Consultant & Commissioner for International Affairs, Agency for Quality Assurance through Accreditation of Study Programs / AQAS, Germany), Prof. T. Basaruddin (Director of the Executive Board, National Accreditation Agency for Higher Education / BAN-PT Indonesia), Dr. Hazman Shah Abdullah (Technical Adviser, ASEAN Quality Assurance Network / AQAN, Malaysia), and Dr.Yulia Hendri Yeni (Associate Professor in Marketing, Andalas University, Indonesia) addressed the following questions:

• How can standards and principles be designed in order to cope with the challenges of digital learning and the assessment of learning outcomes delivered online?
• How can online site visits be conducted effectively and what are lessons learned and good practices from ongoing site visits?
• How were agencies’ work affected by the sudden shift to online assessments and remote working?
• How did stakeholders in Europe and Southeast Asia cope with the situation and what different responses adopted?