Building a Global FinTech Team: How CopeCart Scaled to 50+ Team Members with uSoftware

In this insightful interview, Michael Kloep, CEO of CopeCart, shares how uSoftware helped them build a diverse, dedicated team across multiple departments, creating a true sense of ownership and company identity among team members worldwide.

🔍 Discover how uSoftware enabled CopeCart to:
Scale to 50+ team members across development, support, HR, and cybersecurity
Build a global workforce operating in 16 countries
Stay at the forefront of technology including AI implementations
Maintain business continuity during the Ukraine crisis
Create a true sense of ownership among remote team members

💡 In this candid conversation, you'll learn:
00:00 - Introduction to Michael and CopeCart's platform
00:40 - The talent acquisition challenges in FinTech
01:15 - CopeCart's starting point with uSoftware
02:10 - Speed to results with structured sourcing approach
03:05 - The multi-level collaboration experience
04:15 - How uSoftware's industry insights solve unexpected challenges
05:30 - Building a diverse team across 16 countries
06:25 - Expanding beyond tech roles to HR and support
07:20 - The ownership mindset: "Not just a 9-to-5 job"
08:10 - Creating specialized teams in development, support, and cybersecurity
09:35 - Partnership during challenging times
10:45 - uSoftware's support during the Ukraine crisis
12:15 - Advice for German companies considering global teams
13:40 - The difference between outsourcing and the BOT model

"They're our employees and it's our team... When you would ask them who is their employer, they would say it's CopeCart. It's a very strong bond." - Michael Kloep, CEO of CopeCart

"People buy from people, and the connection we developed over the years is very unique - not only in the good times, but especially in the bad times. That's where I could see the true partnership." - Michael Kloep

🌐 Schedule your free analysis meeting now: https://www.usoftware.co/free-consult...

📊 Learn more about our BOT approach: https://www.usoftware.co/

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Are you looking to build a dedicated global team that truly represents your company? Let us know in the comments.

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