Help Desk Software Buying Guide

Help desk software can make a world of difference for your organization. In this video we explore its benefits, the must-have features you should look out for, and our pick for best Help Desk Software.

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00:00 – Intro: Why help desks matter
00:25 – What is Help Desk Software?
00:52 – How it connects with support channels
01:04 – Why email and spreadsheets aren’t enough
01:28 – Key features to look for
03:22 – When Asset Management matters
03:39 – Why choose InvGate Service Management
04:23 – Final thoughts

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