[Webinar] Enterprise Change Management: A conversation with New York City Health + Hospitals
Автор: Navvia
Загружено: 2022-05-03
Просмотров: 72
In this webinar, we had a very interactive discussion with Anthony Salvo, Sr. Director of Change & Release Management Operations at NYC Health & Hospitals. The discussion centred around ITIL Change Management and NYCHH’s implementation of it.
Topics include:
🔸 0:00 Intro
🔸 1:23 Introducing the speakers
🔸 03:05 Navvia and NYCHH Intro
🔸 07:59 Enterprise Change Management Definition
🔸 11:37 DECM Organization at NYCHH
🔸 30:51 Tools and infrastructure for ECM in NYCHH
🔸 43:08 Challenges faced implementing ECM
🔸 49:06 Benefits seen by implementing ECM
🔸 50:55 Lessons learned when implementing ECM
▬ About Navvia ▬▬▬▬▬▬▬▬▬▬▬▬
The Navvia Process Designer is the easiest and most cost-effective way to design and document processes.
With features such as prebuilt templates, easy-to-draw flowcharts, automated document creation, requirements gathering, and online collaboration & sharing, the Navvia Process Designer will save you time and money.
It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers.
► Website: https://navvia.com/
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