Qlic IT & Sophos on Trust, Growth, and the Future of Cybersecurity

In this episode, Kyle Torres from Sophos continues his conversation with Adam Graham and Mike Horton of Qlic IT, exploring how MSPs can evolve from traditional resellers to true managed service and security partners.

They discuss the shift toward a consultative, relationship-driven model, how Qlic IT supports nonprofits and education clients with limited budgets, and how Sophos continues to empower MSPs through innovation, enablement, and community engagement.

From new service bundles and telecom integrations to cutting-edge developments like Identity Threat Detection and Response (ITDR), this discussion reveals how collaboration drives both security and business growth.

✨ Key Highlights:
The evolution from IT reseller to trusted service provider.
Why a consultative approach builds lasting client trust.
How Qlic IT is expanding into education and telecom sectors.
The unique challenges and rewards of serving nonprofit organizations.
How Sophos supports partners with training, marketing tools, and human expertise.
Upcoming innovations from Sophos, including ITDR and SecureWorks integrations.

This episode dives deep into what it really means to be a modern Managed Security Service Provider (MSSP). Adam and Mike from Qlic IT explain how their team has transitioned from a traditional IT support firm into a consultative MSP focused on strategy, leadership, and tailored cybersecurity solutions.

They share insights into supporting nonprofits and education organizations, where balancing affordability and strong security is key. Through close collaboration with Sophos, Qlic IT builds bundled solutions that protect sensitive data while staying within tight budgets.

Kyle also reveals exciting Sophos roadmap updates, including the launch of ITDR (Identity Threat Detection and Response) and integrations from the SecureWorks acquisition, signaling a more advanced future for Sophos Central and MSP partners worldwide.

The conversation ends with a look at the growing MSP community, partner enablement, and how Sophos continues to invest in resources, events, and people to help partners like Qlic IT thrive.

#MSP #CyberSecurity #SophosPartners

⏱️ Chapters:
00:00 – Introduction
00:15 – Meet Adam and Mike from Qlic IT
01:08 – From reseller to service provider
02:30 – The consultative approach to MSP growth
04:23 – How Sophos supports partner-led services
05:16 – Qlic IT’s plans for telecom and mobile security
06:26 – Supporting education and nonprofit clients
07:55 – Challenges and solutions for the nonprofit sector
09:02 – The importance of channel partnerships
10:10 – Sophos tools and support for partners
12:18 – What’s next: ITDR and SecureWorks integration
13:21 – Investing in the MSP community
14:49 – Closing remarks