Day 7: ServiceNow HRSD – HR Record Producer & Display on ESC Portal Using Taxonomy

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Welcome to Day 7 of the ServiceNow HRSD series! 🎉

In this video, we explore the HR Record Producer feature in ServiceNow and how it can simplify HR case creation. Using payroll discrepancy as an example, we demonstrate how employees can easily raise cases. Additionally, we cover how to showcase HR Record Producers on the Employee Service Center (ESC) portal using the Taxonomy concept to enhance accessibility.
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