Manage Your Customers Expectations
Автор: FinerWorks
Загружено: 2021-04-06
Просмотров: 225
Start at (14:50)
The online shopping experience is part of today's art world more than ever. Communicating with your customers is one of the best services you can provide.
Let them know a time-line for delivery:
Regular production turnaround time plus shipping time. Holiday/Delay times.
Order deadlines
Let them know as much about the products:
Photos on your online shop
Support photos on your social
Note that colors on screen can vary
Detailed descriptions
Be responsive:
Emails / Social messages
Note Refund policy
You can grab images and text from your order fulfillment source like us FinerWorks.com
Example sites we looked at:
https://honeycombproverbs.com/
https://choicegoodsbrand.com/
Search Etsy pages for examples as well
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