How Shez Partovi Is Scaling Patient-Centric Innovation at Philips | Technovation 1005

"Great innovations are painkillers, not vitamins."

In this episode, Peter High speaks with Shez Partovi, Chief Innovation & Strategy Officer and Chief Business Leader of Enterprise Informatics at Royal Philips, a €18B global health technology leader. Shez shares how Philips is building people- and patient-centric innovation by partnering with healthcare providers, co-creating solutions, and scaling software and AI-driven insights to meet the growing demands of modern care delivery.

A former AWS health exec and practicing neuroradiologist, Shez offers a unique lens on the convergence of tech and clinical practice. He outlines how Philips’ software-first strategy is accelerating productivity, reducing clinician burnout, and expanding access to care while also navigating AI trust gaps and reshaping internal engineering practices.

00:00 Introduction and Guest Overview
01:11 Philips' Business Overview
03:36 Philips' Strategic Focus
06:14 Innovation in Action: MRI and Smart Speed
08:42 Customer Collaboration and Co-Creation
10:34 Organizing Innovation at Philips
14:36 Healthcare Informatics and Software Innovation
18:41 Artificial Intelligence in Healthcare
23:39 AI Trust Gap: Clinicians vs. Patients
27:58 Internal Use of AI at Philips
34:04 Defining Innovation at Philips
35:46 Future Trends and Excitement for AI
38:55 Recommended Reads and Closing Remarks

🎧 An audio-only version of this interview is available as episode 1005 of Metis Strategy’s podcast, #Technovation with Peter High.

🌍 Learn more: https://www.metisstrategy.com/podcast...

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