BHN Webinar - Boosting profitability with AI personalisation
Автор: BoHoNews
Загружено: 2025-09-08
Просмотров: 44
Hosted by BHN editor Eloise Hanson
Sponsored by Duetto
As AI reshapes how travellers search, book, and experience travel, hotels must evolve to meet rising expectations for personalisation. Understanding how to apply an AI-driven revenue strategy will be key in enhancing guest satisfaction and profitability.
We discovered:
How AI is redefining guest segmentation and targeting
Practical ways to implement personalised pricing and offers
The impact of personalisation on direct bookings and loyalty
Balancing tailored experiences with operational efficiency
With thanks to:
Istvan Szelezsan, senior product manager - advance and growth, Duetto
Dave Overeem van Elferen, director of revenue management, Inntel Hotels
Hicham Jaddoud, executive director of hospitality & adjunct associate professor of hospitality, University of Southern California
Chris Bowling, head of digital and consumer marketing, BWH GB
Our webinars aren't just talks; they're interactive, practical, knowledge-based and designed to give you a voice. Use the live Q&A to ask our expert panellists your burning questions, in real time.
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