How Salesforce deployed Agentforce on Help.Salesforce
Автор: Salesforce Support
Загружено: 2025-10-06
Просмотров: 326
At Salesforce, we set out to deliver enhanced customer success by introducing Agentforce on Help—an AI-powered tool that makes it easier for customers to find answers and get help faster. Join us to learn:
Why we deployed Agentforce on Help and the challenges we faced
How we built and improved the experience over time
Key lessons—what worked, what didn’t, and what we’d do differently
How we measure success and what’s next
You’ll leave with practical takeaways on using Agentforce to make customer success faster, smarter, and more effective.
Learn more by visiting Agentforce on Salesforce Help: http://sfdc.co/bg3XTs
#Salesforce #Agentforce #CustomerService #SelfService #ProactiveSupport #AIinSalesforce #SalesforceSupport #ServiceTransformation #SalesforceJourney #CustomerSuccess #TechDisruption #SalesforceWebinar #ServiceMetrics #ResolutionRate #escalations #UserExperience #CustomerSatisfaction #SalesforceHelpPortal #DataCloud #LLM #ChatGPT
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
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