What is a CRM and How Does CRM Help Businesses?

CRM software supports better customer relationship management and improves customer lifetime value (CLV).

An ideal CRM solution helps to increase sales productivity, boosts efficiency, adds value to customer interactions, and helps to keep your customers happy. This includes:

•Sales and marketing automation
•Customer service and support
•Business intelligence and analytics
•E-commerce and more

Check out the video for a primer on CRM solutions for businesses.

👉 Learn more about CRM & its benefits for your company: https://www3.technologyevaluation.com...

👉 CRM Trends-What to Expect in 2022 & Beyond: https://www3.technologyevaluation.com...

👉 Check out the difference between Cloud CRM vs On-premise CRM: https://www3.technologyevaluation.com...
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Chapters:

00:00 What is a CRM?
00:31 CRM Modules
01:09 Selecting the Best CRM Software

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