Inside Heathrow’s Terminal 4 Disaster | Heathrow Britain's Busiest Airport S7 11 | Our Stories

2022 is Heathrow's 75th birthday, and the time has come to open up the last of its closed terminals - Terminal 4 - as it continues to get back on its feet. However, it's not open for everyone - it is exclusively for passengers arriving from red list countries, and at the helm is passenger experience manager Numan. Numan is back after a year on furlough, and he is faced with a terminal full of 24 passengers who are missing 50 pieces of luggage... and it's his job to find them. Out on the airfield, Inspector Shard and Sergeant Dawson receive word of a man who is wandering around on the apron, sparking a cross-terminal manhunt - elsewhere, airside safety officer Rachel is hunting down the owner of a badly-parked vehicle, and cargo driver and part-time stage hypnotist Dylan is tasked with delivering crucial medical equipment to a flight bound for India


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This film was first broadcast: 2020

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