Which CRM Should You Choose? (Salesforce, ServiceNow, Zoho, HubSpot & Microsoft)

Which CRM Should You Choose? (Salesforce, ServiceNow, Zoho, HubSpot & Microsoft)

Every major CRM, from Salesforce to Zoho, pivoted from simple "AI assistants" to autonomous "AI Agents." In this video, we break down the massive transformations that defined the CRM landscape this year. We analyze how Governance, Data Readiness, and AI Execution became the new battleground for business software.

We cover the major updates from:
Salesforce: The shift to Agentforce, decision enforcement, and why Mark Benioff is doubling down on "Digital Labor."
HubSpot: The launch of Breeze, the Data Hub, and how they are integrating AI into GTM execution.
Microsoft Dynamics 365: How Copilot is focusing on human-led execution and deep integration with Office 365.
ServiceNow: The rise of the AI Control Tower, Agent Orchestration, and their dominance in governance.
Zoho: How Zia Agents are democratizing enterprise-grade AI for SMBs.

Watch to understand which platform is leading the race and which one fits your business needs for 2026.

Timestamps:
0:04 - The 3 Pillars of 2025: AI Agents, Governance & Data
1:20 - Salesforce: Agentforce, 233% Growth & Decision Enforcement
5:00 - HubSpot: Breeze Intelligence, Data Hub & GTM Execution
8:24 - Microsoft Dynamics 365: Copilot & Human-Led Efficiency
11:37 - ServiceNow: AI Control Tower & Cross-Department Orchestration
14:28 - Zoho: Zia Agent Platform & Enterprise AI for SMBs
17:14 - Summary: How to Choose the Right CRM

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