Transforming Nursing - Lessons from Duke University Health System | SGH Hospital of the Future

How can we foster a culture of innovation and provide continuous skill development and learning opportunities to overcome the challenge of resistance to emerging technologies?

In this SGH Hospital of the Future podcast, we explore how we can build trust in and demystify new systems by engaging stakeholders early, ensuring inclusive access to training and support, demonstrating tangible benefits and showcasing data-backed value of transformation.

We hear from podcast guest Professor Terry McDonnell, Chief Nursing Executive and Senior Vice President at Duke University Health System, and Vice Dean for Clinical Affairs at the Duke University School of Nursing, as she shares how harnessing technology can elevate the nursing workforce. Learn about Duke Health invests in and navigates transformation while aligning nursing workforce readiness.

Duke nurses don’t just adopt technology, they are empowered to design impactful, innovative, trusted solutions that improve care and support the patient experience. Staff champion change, shape implementation and drive deployment because collaborative decision-making and shared ownership encourages relevant, user-friendly and practical technology that strengthen clinical expertise.

About Professor Terry McDonnell
In her leadership role, Professor McDonnell collaborates with Chief Nursing Officers and system leaders to foster a culture of belonging and purpose among frontline clinical teams, ensuring that patients and their families receive exceptional, patient-centered care. She continues to work as a Gastrointestinal Oncology Nurse Practitioner at Duke Cancer Institute. Recognized for her empowering leadership style, McDonnell excels in developing high-performing teams through collaboration and engagement.

About SGH Hospital of the Future Podcast Hosts

The podcast is hosted by Associate Professor Goh Su-Yen and Clinical Associate Professor Tracy Carol Ayre.

Dr Goh Su-Yen is Clinical Director in the Future Health System Department and SGH 3D Design and Printing Centre (3DPC), and Senior Consultant, Endocrinology at SGH. She is also Head and Senior Consultant, SingHealth Duke-NUS Diabetes Centre, and Group Director, Innovation and Transformation, SingHealth.

Professor Ayre has been Group Chief Nurse of SingHealth since 2012, helming a nursing workforce of nearly 12,000. As a nursing leader, she is pivotal in strategising and executing nursing initiatives that meet the organisation’s and nursing profession’s goals and vision. Professor Ayre’s passion is in transforming the work that nurses perform, and building a future ready pipeline of nurses to meet population needs.

SGH Hospital of the Future Podcast is also available on:
Spotify: https://for.sg/sghhospitalofthefuture...
Apple Podcasts: https://for.sg/sghhospitalofthefuture...

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