What New AI Skills Every HR Leaders Needs in 2025

In this episode of the HR Leaders Podcast, we welcome Stuart Martin, Director of Global People Operations and Services at Lloyds Banking Group, to discuss the role of AI in reimagining work and transforming HR operations.

Stuart dives into how generative AI is reshaping employee experiences, automating tasks, and addressing skill shortages. He also highlights the importance of creating scalable, agile systems to enhance productivity and personalization in the workplace.


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Episode highlights

00:00 - Intro
02:05 - Stuart’s background and role
06:12 - Is AI going to take our jobs?
10:00 - Creativity and AI
14:51 - The transformative change AI will bring to the world
17:20 - Lloyd’s generative AI service for employees
23:22 - Up-skilling the existing workforce
25:32 - AI agents
29:22 - Co-designing with AI agent ‘Service Now’
31:03 - The importance of an AI committee
35:01 - Functions of Lloyds Gen AI service
38:55 - Context is key with Gen AI
44:06 - What is Agentic AI?
48:48 - What HR functions will be eliminated as a result of AI
53:59 - Outro


About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.