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Turning Visibility Into Intelligence: How Asset Insights and Living Context Are Redefining Support
Автор: Atomicwork
Загружено: 2025-11-13
Просмотров: 25
Описание:
In this conversation, Lenin Gali and Matt Richardson discuss the transformative partnership between Atomic Work and Lansweeper, focusing on how AI is revolutionizing IT service management (ITSM) and enterprise service management (ESM). They explore the challenges of traditional IT support, the necessity for real-time solutions, and the importance of contextual data in enhancing user experience.
00:00 Introduction to the Atomicwork x Lansweeper partnership
04:03 Transforming IT service management with AI
09:57 The Role of AI in enhancing user experience
19:59 Real-time problem solving with Atom
30:01 The future of IT support and service management
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