Why Insurance is a Grudge Purchase (Until It Saves Your Business)

Most business owners see insurance as a grudge purchase. Something you pay for and hope you never need. But what happens when the worst actually happens?

In this episode of the Business Babble podcast, we sit down with Doug from NFU Mutual Edinburgh to unpack the reality of business insurance, risk management, and why protection is one of the most misunderstood decisions entrepreneurs make.

We talk honestly about why insurance is never about fear, why cheap cover often fails when it matters most, and how real claims change the way business owners think forever.

Doug shares his journey from university and military ambitions into running an insurance agency, starting during COVID, and building a trusted business backed by relationships, credibility, and long-term thinking.

If you are a business owner, director, self-employed professional, or planning to start a business, this episode will challenge how you think about risk, responsibility, and protecting what you have worked so hard to build.

In this episode, we cover:
Why insurance feels like a grudge purchase and why that mindset is dangerous
The real reason cheap insurance policies fail when you need them most
Business interruption myths exposed after COVID
Why brokers matter more than price comparison websites
How underwriting actually works and why honesty matters
Cyber insurance, professional indemnity, and modern business risks
Key man insurance and protecting the future of your company
Real-world examples of claims, floods, fires, accidents, and business failure
How trust, relationships, and education protect businesses long-term

This episode is essential listening for UK business owners who want peace of mind, resilience, and a smarter approach to protecting their business, their people, and their future.

🎧 Listen now and rethink how you protect what matters.