速賣通買賣交易全記錄 🍀 AliExpress buyer and seller transaction records | Cross-border e-commerce 【有cc字幕】

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🎬影片中記錄著如何在跨境電商-速賣通平台，進行買賣方的交易，包括：售前服務(諮詢)、訂單、物流、售後服務…等一系列流程。
It records the process of how buyers and sellers conduct transactions on the cross-border e-commerce platform - AliExpress, including: pre-sales service (consultation), orders, logistics, after-sales service... and a series of other processes.

故事為“跨境電商那些事”，講述故事的主人公在跨境電商平台上進行購物，但是購物的過程與體驗並不好，因為商家的操作失誤以及快遞分揀員的疏忽，導致了一系列的連鎖反應，不過在後面商家也給出瞭解決方案以及對於用戶的相應補償，得到了一個雙方都滿意的結局。我們這個故事表明瞭，無論是在跨境電商也好，普通電商也好，商家與用戶的友好相處都是必不可少的，在出現錯誤時，商家給予相應的補償不失為一個好方法，當然更要要求員工在工作中減少失誤的出現，以便於用戶能夠擁有一個良好的購物體驗。
The story is called "Things about Cross-border E-commerce". It tells the story of the protagonist shopping on a cross-border e-commerce platform. However, the shopping process and experience were not good because of the merchant's operational errors and the negligence of the courier sorter, which led to a series of chain reactions. However, the merchant later gave a solution and corresponding compensation to the user, resulting in a satisfactory ending for both parties. Our story shows that whether in cross-border e-commerce or ordinary e-commerce, friendly relations between merchants and users are essential. When errors occur, it is a good idea for merchants to give corresponding compensation. Of course, employees should be required to reduce the occurrence of mistakes in their work so that users can have a good shopping experience.

【影片章節 Video Chapters】
00:00 速賣通買賣交易全記錄| 跨境電商 【AliExpress buyer and seller transaction records | Cross-border e-commerce (CBEC)】
00:46 註冊速賣通 Sign up for AliExpress
01:27 售前溝通 Pre-sale communication
01:45 倉庫商品打包 Warehouse packing
02:05 海外倉查驗 Overseas warehouse inspection
02:22 快遞上門 Express to one's door
03:05 售後溝通 After-sale communication
03:25 溝通經理 Contact manager
04:04 退換貨 Refunds and exchanges
05:15 客服評價 Customer service evaluation