Workflow Wins: Pharmacy Efficiency & Immunization Growth with Rannon Ching | Catalyst 136

Live from the Connect 2025 conference, PioneerRx superuser Rannon Ching shares how he and his pharmacy team are tackling new opportunities in the industry—all by getting their workflow right. He discusses how Texas legislation is opening doors, how you can leverage your team (and residents) to create new programs, and most importantly, how you can make practical workflow fixes to implement those programs. He also talks all things immunizations, organizations, and why pharmacy websites matter more than you think. If there’s one takeaway from Rannon, it’s this: When you free up workflow, you make space for everything else that matters.

01:14 – Tarrytown & PioneerRx Origin Story
03:54 – Senate Bill 1236 and Texas Advocacy
12:28 – Insulin Emergency Supply Bill
20:27 – Tarrytown's Mid-Year Focus
26:13 – Internal Operations & Front-End Strategy
32:02 – Med Sync Success & Staffing Strategy
44:02 – Residency Program & Leadership Development

Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Johnathon Duhon | Director of Sales, PioneerRx
Guest: Rannon Ching | President and Chief Pharmacy Officer at Tarrytown Pharmacy

Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com