Sharing Technical Information to a Non technical Audience

I work a lot with subject-matter experts (SMEs) in some fairly technical fields. They often have to share their knowledge--or a tiny subset of it--with a non-technical executive who then has the task of sharing the information with other non-SMEs.

If you are a SME, you know that feeling of frustration when the listener doesn’t understand something. You might even want to pin the blame on that person. But remember, you not only have a responsibility to be the expert, you also have a responsibility to communicate complex concepts in a way the listener understands, without a “dumbing it down” mindset. Then, that person can confidently share it with others.