ServiceDesk Plus overview demo

👉Join our AI webinar to explore how predictive, generative and agentic AI can redefine your ITSM workflows and take productivity to new heights. Register now for free at https://mnge.it/BQU 👈

ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top-notch IT service delivery. With advanced ITSM functionality and easy-to-use capabilities, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. More than 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction.

👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP
👉 Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo
👉 Get a tailored price quote - https://mnge.it/Contact-Sales
👉 Get started with a 30-day free trial - https://mnge.it/Start-free-trial
👉 ServiceDesk Plus pricing - https://mnge.it/Pricing
👉 ServiceDesk Plus editions - https://mnge.it/Compare-editions
👉 Key features and capabilities - https://mnge.it/Key-features

In this video, we will discuss

00:00 - ServiceDesk Plus Overview
2:40 - Request Management
16:37 - Solution Management
20:25 - Problem Management
24:33 - Change Management
34:16 - Project Management
39:50 - Hardware and Software Asset Management
56:25 - Configuration Management Database (CMDB)
1:02:54 - Purchase Management
1:08:05 - Contract Management
1:10:35 - ServiceDesk Plus Integrations
1:14:17 - Reporting

👉 AI adoption is accelerating across ANZ, with 57%* of enterprises citing operational efficiency as the top driver. But to truly unlock AI's potential in ITSM, you need to move beyond the basics and harness context-aware, adaptive AI-driven frameworks. Join this webinar to explore how predictive, generative and agentic AI can redefine your ITSM workflows and take productivity to new heights. Register now for free at 👉 https://mnge.it/BQU 👈

*According to a recent survey by Australian Industry Group

Watch other features in ServiceDesk Plus:

👉 Incident management ►    • Incident management in ServiceDesk Plus  
👉 IT change management ►    • IT change management in ServiceDesk Plus  
👉 IT asset management ►    • IT asset management (ITAM) in ServiceDesk ...  
👉 Request management ►    • Request management in ServiceDesk Plus  
👉 Knowledge management ►    • Knowledge management in ServiceDesk Plus  
👉 Enterprise Service Management (ESM) ►    • Enterprise Service Management (ESM) comes ...  
👉 Configuration management database (CMDB) ►    • Configuration management database (CMDB) i...  
👉 IT project management ►    • IT project management in ServiceDesk Plus  
👉 Release Management ►    • Release Management in ServiceDesk Plus  
👉 Self-Service Portal ►    • How to use the Self-Service Portal of Serv...  
👉 Asset discovery ►    • Unified agent for asset discovery for Serv...  
👉 Zia in ServiceDesk Plus ►    • Zia in ServiceDesk Plus: Request approvals...  
👉 Request Life Cycle (RLC) ►    • Request Life Cycle (RLC) in ServiceDesk Plus  

To learn more about how ServiceDesk Plus can help your ITSM efforts, check out our other resources.

👉 Edition comparison - https://mnge.it/Nlf
👉 ServiceDesk Plus Cloud vs. On-Premises - https://mnge.it/ypy
👉 Pricing plans - https://mnge.it/8W5
👉 Technical support - https://mnge.it/sSN
👉 GDPR compliance - https://mnge.it/BZO
👉 HIPAA compliance - https://mnge.it/Wkx

For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt

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