How to Create & Modify a Dashboard in ServiceNow (2026 Guide)

Mastering ServiceNow Dashboards: Create and Modify with Confidence

Hi, this is Bill, and in this "servicenow tutorial" we're explaining how to create dashboard and modify it within ServiceNow. One of the most misunderstood parts of the ServiceNow platform is dashboards, and this video will show you how to make dashboard effectively. We cover adding widgets for data visualization and generating insightful reports to optimize your workflow.

In this comprehensive guide, learn how to create and modify dashboards in ServiceNow, a crucial aspect often misunderstood within the platform. This video empowers ServiceNow administrators, developers, and architects to design effective dashboards that support decision-making, streamline operations, and enhance accountability. By understanding the nuances of widgets, filters, platform vs. workflow level dashboards, you'll be equipped to implement dashboards that deliver actionable insights. Discover best practices for maintaining the integrity of out-of-box dashboards while customizing them to meet your unique needs. Elevate your dashboard development skills and turn data into trustworthy insights that drive action.

Timestamps:
00:00 Introduction to ServiceNow Dashboards
01:21 Understanding Dashboard Levels
03:16 Creating and Modifying Dashboards
05:21 Best Practices for Dashboard Management
07:44 Advanced Dashboard Techniques
08:58 Conclusion and Further Learning

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