Customer Experience Investment
Автор: SimplySharp
Загружено: 2023-04-27
Просмотров: 169
You can't win them all, but you can make sure you get another at bat. I apparently had a bad day with Melissa's knives because she called me not once but twice about issues they had. The truth is I'm grateful she did. As a small business owner trying to make it work, I live in constant fear wondering if my work is good enough and if people are just not telling me when I suck. So, while this may seem like a PITA, this is a great opportunity to deliver great customer service.
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