AI Interviews, Tenzo AI, and the New Recruiting Department with Jeremy Roberts

This series was recorded live at HR Tech 2025 inside the HR Executive studios on the expo floor in partnership with the WRKdefined Podcast Network. Make sure you’re subscribed to the full series (https://wrkdefined.com/podcast/hr-tec...)  and visit  (https://hrexecutive.com/) HRExecutive.com (http://hrexecutive.com/)  for the news, analysis, and insights shaping the future of work. (https://hrexecutive.com/)

Large enterprises are dragging legacy systems, legal risk, and AI anxiety into every talent conversation, while the next wave of tools is already capable of automating massive chunks of recruiting. In this HR Tech Live conversation, WorkTech host George LaRocque sits down with Jeremy Roberts from Tenzo AI to unpack what happens when AI interviewing is done right, why most teams are still evaluating yesterday’s tech, and how this changes the shape of recruiting departments going forward.








In this episode we speak with Jeremy Roberts, Founding Customer Success Lead at Tenzo AI, about evaluating AI interview platforms, rebuilding workflows around skills and signals instead of résumés, how to get past the “cool demo” to real compliance and transparency, and why he chose Tenzo after vetting the entire AI interview landscape.








Key Takeaways




• Most large companies are stalled by legal risk and legacy systems while AI is already capable of automating much of early-stage recruiting


• AI interviewing shifts evaluation from incomplete résumés to structured skills evidence and every spoken word in context


• The real disruption isn’t the tech, it’s the requirement to tear down and rebuild talent workflows from scratch


• Vendors that win will be the ones who can explain every decision to legal, compliance, and AI governance councils


• High-volume use cases are just the starting point; AI interviewing is already good enough for knowledge workers and senior roles


• Tenzo’s focus on debiasing, transparency, and explainability was the differentiator in Jeremy’s market-wide evaluation


• Founding customer success roles sit at the center of product, sales, and customers, shaping the roadmap in real time









Chapters



00:00 AI, legacy systems, and what could be automated



01:02 Live at HR Tech and intro to Jeremy



02:05 Jeremy’s path from recruiter to AI startup



05:14 Vetting the AI interview market



07:26 How AI interviewing changes workflows



10:45 Why Tenzo stood out



13:37 Compliance, explainability, and safer evaluation



16:12 Where Tenzo sits in the TA stack



18:21 Data, CRM potential, and personalization



21:02 Jeremy’s role as founding customer success lead



23:24 Culture, humility, and building the right way



24:23 Wrap up and HR Tech Pitchfest shout








Guest Info



Jeremy Roberts, Founding Customer Success Lead, Tenzo AI (https://www.tenzo.ai/)



LinkedIn:   / jeremyroberts  








Host



George LaRocque, Founder and Principal Analyst, WorkTech (https://1worktech.com/) and host of The Work Tech Podcast (https://wrkdefined.com/podcast/worktech)



LinkedIn:   / georgelarocque  








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