How Nepal's Biggest Brands Adopt Voxcrow to Handle Thousands of Calls

Ever wondered how companies like Foodmandu, Fonepay, and Buddha Air manage thousands of customer calls without their systems crashing?

It’s not foreign software; it’s made right here in Nepal.

In this episode, Anil Dhakal dives deep into why 500+ Nepali organizations have moved away from expensive international tools to adopt VoxCrow’s communication ecosystem. From IVR automation with Gedesk to streamlined support via GetDesk, we explore the tech stack that is quietly powering the Nepali economy.

Key Topics Covered:
0:00 Intro
3:16 Is VoIP need for Nepal
5:12 How GetDesk originated to fill the gap
6:45 Customer Service in Nepal
8:46 Pain Points of Nepali Companies
10:12 Features of Voxcrow Product
12:12 Use Case as Consultancy Owner
17:45 Which industry does getdesk adopt
20:00 Application of Buel for Industry-wise
23:27 Widely Used Features of Software and How Companies Utilize and Examples
29:06 Support-driven businesses and market trends in real estate, insurance, and e-commerce.
38:37 Current Organization VoIP Practices
42:25 Delivery company in Nepal
47:55 Beul Demo
53:45 As a Business Owner Advice
55:40 Cost and Feature
1:00:51 Customer Feedback and Marketing use case of Buel
1:04:35 Professionalism, supervisors, and requirements
1:07:32 What is Cloud PBX?
1:09:45 Difference between Buel and GetDesk
1:13:31 Final Conclusion


Follow Voxcrow on:
Website: https://voxcrow.com/
LinkedIn: https://www.linkedin.com/company/voxc...
Instagram: https://www.instagram.com/voxcrow.nep...
Tiktok:   / voxcrow.voice.engaze  

Follow Buel on:
Website: https://buel.app/
Facebook:   / buelapp  
LinkedIn:   / buelapp  

Follow GetDesk on:
Facebook:   / getdeskofficial  
LinkedIn:   / voxcrow-getdesk-nepals-first-call-centre-s...  

If you're a business owner or a tech enthusiast, this interview is a blueprint for scaling operations in the Nepali market. Subscribe for more information on the technology driving Nepal forward! 🔔

#VoxCrow #Foodmandu #TechNepal #BusinessScaling #StartupNepal #CustomerExperience #IVR #VoIPNepal #DigitalNepal