What is a Salesforce Admin? | Salesforce Explained

This episode of Salesforce Explained is all about Salesforce Administrators. So, what is a Salesforce Administrator? A Salesforce Administrator — or admin — solves business problems by customizing the Salesforce platform. They use business analysis, automation, communication, and problem-solving skills to help users get the most out of Salesforce technology.
Want to learn even more about Salesforce Admins? https://sforce.co/3OCeiVW
Watch More Salesforce Explained: https://sforce.co/3SQQ65H

Need a refresh on Salesforce Customer 360?    • What Is Salesforce Customer 360? | Salesfo...  
Better understand the skills needed to be a successful Salesforce Admin: https://admin.salesforce.com/skillskit

00:00 - Intro
00:38 - What is a Salesforce Admin?
02:04 - Salesforce Admins specialty areas
02:53 - What do Salesforce Admins do?
03:37 - Responsibility 1: Automation
04:13 - Responsibility 2: Business analysis
05:22 - Responsibility 3: User management

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About Salesforce: Salesforce is the customer company, helping businesses of every size and industry put the customer at the center since 1999. Salesforce helps companies connect with customers in a whole new way with a foundation of trust, harnessing AI + Data + CRM with Salesforce Customer 360, its complete portfolio of products that unites every team around the customer on one integrated, low code platform. Guided by core values and driven by a global community of Trailblazers transforming careers, companies and communities, Salesforce is more than a business — it’s a platform for change. Learn more at www.salesforce.com.