FRONTLINE FRIDAYS S1 Ep. 16: Building Ride-or-Die Customers the Harley-Davidson Way
Автор: YOOBIC
Загружено: 2024-07-22
Просмотров: 109
Customer loyalty isn’t built on quick sales — it’s earned through real connection.
Few know this better than Lance Orso, General Manager of Dallas Harley-Davidson and a third-generation rider who’s turned relationship selling into a repeatable process.
In this episode, Lance shares how to teach teams to build bonds that outlast transactions, balance freedom with professionalism, and create in-store experiences that keep customers — and employees — coming back for more. Practical, no-BS advice for retail leaders who want loyalty that lasts.
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Presented by YOOBIC, the all-in-one AI-powered platform that helps retail and hospitality leaders connect, train, and empower their teams. Trusted by 350+ brands around the world to make frontline excellence their competitive advantage. Visit www.yoobic.com.
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