Spectrum Real time Visual Solutions for Contact Centers

Spectrum Display Solutions put Key Performance Indicators front and center, and can have a profound impact on how agents respond to incoming call traffic. Custom KPIs can be configured to be used on displays right along side data from other systems that Contact Centers depend on, such as data from CRM, Ticket Systems, and just about any SQL data source. Contact us today and see how we can improve your contact center agent responsiveness and efficiency.