Broken Spring on Mercedes Vito W447: Causes, Diagnosis & Repair.

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We are working on a Mercedes Vito W447. The customer came in for diagnostics after hearing a sharp click and impact from the front right side while driving, followed by the vehicle noticeably dropping on that side.
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The inspection revealed one of the most common and well-known issues on this model - a broken front spring, which also damaged the shock absorber support plate.
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The front suspension design on the Mercedes Vito 447 is quite unusual:
the lower spring seat is a separate plastic component, and the early version of this part was poorly engineered.
It was relatively thin, had large cutouts, and was prone to cracking or complete failure.
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The updated version of the support plate has been significantly reinforced:
• nearly twice the thickness,
• additional strengthening ribs,
• improved durability and reliability of the entire strut assembly.
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In this video, we show the complete procedure of replacing the front shock absorbers and all related components, including springs, strut mounts, support bearings, and the modified spring seats.
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Of course, suspension components must always be replaced in pairs, on both the left and right sides.
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In this video, we focus on the problematic right side, where the failure occurred.
The procedure for the left side is identical.
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After watching this video, you will be able to perform the following tasks yourself:
Shock absorber replacement Mercedes Vito W447
Front shock absorber replacement Mercedes Vito W447
Shock absorber strut replacement Mercedes Vito W447
Shock absorber mount replacement Mercedes Vito W447
Strut replacement Mercedes Vito W447
Shock absorber spring replacement Mercedes Vito W447
DIY shock absorber replacement Mercedes Vito W447
Front strut shock absorber replacement Mercedes Vito W447
Shock absorber boot replacement Mercedes Vito W447
Shock absorber repair Mercedes Vito W447
Shock absorber strut repair Mercedes Vito W447
Front strut shock absorber replacement Mercedes Vito W447
Suspension repair Mercedes Vito W447
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You will also be able to remove and install the following yourself:
Front shock absorber Mercedes Vito W447
Shock absorber strut Mercedes Vito W447
Shock absorber Mercedes Vito W447
Front strut Mercedes Vito W447
Shock absorber strut support Mercedes Vito W447
Shock absorber strut spring Mercedes Vito W447
Shock absorber strut bearing Mercedes Vito W447
Shock absorber strut assembly Mercedes Vito W447
Shock absorber strut boot Mercedes Vito W447
Front shock absorber strut support Mercedes Vito W447
Shock absorber bump stop Mercedes Vito W447
Front shock absorber bump stop boot Mercedes Vito W447
Shock absorber bump stop boot Mercedes Vito W447
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