Disrupting the Billion Dollar Scam Call Centre Industry

In this episode of The Miss Information Podcast, host Zee, aka The Reluctant Accountant, dives into the evolving world of scams and how artificial intelligence is now at the forefront of both committing and combating fraud. Zee discusses how scammers are leveraging AI tools like chatbots and deepfakes to pull off sophisticated phone and online scams, even targeting the elderly with convincing fake calls.
But it’s not all bad news—Zee highlights the rise of anti-scam technologies like Apate and Truecaller, which use advanced machine learning to detect fraud and protect users in real-time. From AI-driven “victim chatbots” that waste scammers’ time to community-based apps like RoboKiller, Zee explores the high-tech methods now defending against scammers and saving consumers billions.
If you’re curious about the battle between AI and scams, and want tips on staying vigilant in this digital age, this episode is packed with insights. Tune in every Monday to The Miss Information Podcast for more on the tech trends that shape our world.