How to Make Docs Effective & Mistakes to Avoid: A Chat with Pradeep, Coralogix

In this episode of the Knowledge Base Ninjas podcast, Pradeep explains what makes a knowledge base effective and the mistakes teams often make. He highlights trust, actionable content, and clear ownership, while stressing the need to integrate docs into daily workflows. The discussion also covers AI’s impact on technical writers and why documentation should be part of the product experience.

Key Highlights:
👉How to measure knowledge base effectiveness
👉Common mistakes to avoid in building documentation systems
👉Embedding docs into agile workflows and product releases
👉Why documentation should be part of the product experience
👉How AI is transforming the role of technical writers

Quick jumps to what’s covered:
05:56 Measuring Knowledge Base Effectiveness
07:01 Common Mistakes in Knowledge Base Setup
08:39 Keeping Documentation Up-to-Date in Agile Environments
11:01 Is Documentation Part of the Product Experience?
12:49 How AI is Transforming the Role of Technical Writers

Listen on Apple or Spotify
👉 Apple Podcast- https://apple.co/2Y2MUHg
👉 Spotify - https://spoti.fi/3h93Tzf

Request a Free Demo: https://bit.ly/DemoDocument360
14-day free trial: https://bit.ly/SignupDocument360

► Subscribe to http://bit.ly/Document360 for more updates.
► Find us on Facebook:   / document360  
► On LinkedIn:   / document360  
► On Twitter:   / document360