Inside Tech Banking: Innovation in Financial Services with Devon Thompson

In this episode of Net Learnings, Devon Thompson, the managing director at RBCx, shares her insights on the evolving landscape of financial services. With over 21 years of experience in the field, Devon discusses the unique culture at RBCx, emphasizing innovation, curiosity, and disruption. She provides an insider's view of a typical day at RBCx, highlighting the agility and adaptability required in the tech banking sector.



Devon also discusses the importance of talent partnership over management, advocating for a supportive and encouraging environment. She emphasizes the need for leaders to be cheerleaders for their teams, providing candid feedback without micromanaging.


Lastly, Devon explores the role of artificial intelligence in finance, discussing the potential for AI to adjust roles and work patterns. She underscores the importance of a safe, secure, and private approach to AI, particularly when handling client data. This episode offers a glimpse into the future of finance through the lens of a seasoned professional.


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