Patient Experience Leadership

📹🌟Leadership Video – Celebrating the Impact of Care at WUTH🌟📹

🤝 We want to offer a big thank you to all staff at WUTH for their continued hard work. At Wirral University Teaching Hospital, we believe in the power of listening and responding to your feedback, and that is why we want you to hear about the experience within our hospitals from the people who understand it first-hand – our patients.

🌈 We are proud to share with you our Patient Experience Leadership video. You'll hear our patients recount how staff have made them feel at ease, respected, and heard during their time in hospital, as well as experiences engaging within our Patient Experience Strategy. These are testament to the dedication of our incredible staff, whose continued commitment to providing great care make a real difference in the experiences of our patients.

💙 We value your feedback on the quality of your care to inform our actions, every patient story holds a lesson and an opportunity to learn and grow. We invite you to be inspired by these stories, to see the impact your work has, and to join us in making Wirral University Teaching Hospital a more caring place for everyone.

🙌Your voice matters: Your feedback and ideas help us to shape a better experience, want to participate in a patient story? Have ideas to improve your hospital? Want to recognise the staff that contributed to your quality of care? Contact us at wuth.corporatenursing.nhs.net or via our social media!