How to build emotionally driven products and delight your customer? | Nesrine Changuel

In this episode, Nesrine Changuel shares her journey from engineering to product management, discussing her experiences at major tech companies like Google and Spotify. She emphasizes the importance of emotional connection in product development, particularly in the context of remote work and user engagement. Nesrine also introduces her upcoming book on product delight, detailing her self-publishing journey and the framework she developed to help product managers create emotionally engaging products.

Nesrine:   / nesrinechanguel  
Book link: https://nesrine-changuel.com/product-...
Spotify Episode:https://open.spotify.com/episode/4dwN...

Chapters:
00:00 Introduction to Nisreen's Journey
02:32 The Reality of Product Management at Scale
05:25 Spotify's Unique Product Culture
08:24 Emotional Impact of Product Features
10:58 The Importance of Inclusivity in Product Design
13:56 Understanding Product Delight
16:26 The Role of Gamification in Product Design
19:16 The Journey of Writing a Book
22:04 The Delight Model Framework
24:50 Self-Publishing vs Traditional Publishing
27:26 Advice for Product Managers
30:25 Conclusion and Future Endeavors



#productmanagement #emotionalconnection #ProductDelight #Gamification #remotework #SpotifyCulture #googlemeetapp #selfpublishing #productstrategy #userengagement