Managing Open Enrollment Season: Handling Employee Comms, Missed Deadlines & More

Welcome to People Person! In this episode, host and Morning Brew’s SVP Head of People Operations Kate Noel, speaks with Melissa Foster, VP, Head of Enrollment at Prudential Group Insurance about best practices for HR professionals during open enrollment season.

Melissa shares some of her favorite tips for dealing with employees that miss deadlines, how to make sure your employees are aware of all the elements in a benefits package, and how HR professionals can get the best, up-to-date training on thriving during open enrollment season.

00:00: Intro
01:50: What is open enrollment
03:55: The importance of deadlines
06:15: Why you need a silent deadline
08:15: Building in year-round conversation
09:20: Tips for delivering information to employees
11:20: Benefits employees aren’t taking full advantage of
03:50: What are supplemental health benefits
14:05: How can HR pros be more well-versed in benefits offered
16:25: HR resources to help you learn about benefits
18:30: Are benefits part of a compensation package
20:55: How can HR pros leverage technology to make the process smoother
24:50: When an employee forgets to make their selections
27:55: Employees say they didn’t see messaging


This episode is sponsored by Equifax. Go to http://www.equifax.com/hrbrew for more information.

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People Person is a candid and conversational show where People Professionals can feel seen and heard, and learn from fellow experts in their field. Host and SVP, Head of People Operations at Morning Brew Inc, Kate Noel, brings years of expertise and a healthy sense of humor to discussions about the latest developments and insights that can help others enhance their workplace and their careers.

Biweekly episodes will feature Kate speaking with entertaining and experienced professionals about everything from holidays to healthcare, and AI to onboarding, in compelling episodes available everywhere you get your favorite Morning Brew podcasts.

#humanresources #hr #openenrollment #benefits #peopleoperations