How to Reissue Tickets Automatically in Amadeus ATC Like a Pro

How to Reissue Tickets Automatically in Amadeus ATC Like a Pro
Are you a travel agent or airline ticketing professional looking to simplify the ticket reissue process in Amadeus? In this tutorial, we’ll guide you through the Automatic Ticket Changer (ATC) feature in Amadeus, which allows you to reissue airline tickets automatically with ease.

With Amadeus ATC, you can efficiently manage ticket modifications, fare recalculations, and involuntary schedule changes—saving time and reducing errors. Whether you need to process voluntary reissues or handle involuntary changes, this tutorial will cover everything you need to know!

Amadeus Ticket Changer (ATC) is the Amadeus Solution to automate the calculation necessary to reissue a ticket.

In the past complex reissue calculations had to be carried out manually in a time consuming process to travel agent. Now Amadeus Ticket Changer (ATC) is capable to calculate instantly the price difference including Fare, Tax, and determine the appropriate penalties amount, residual value and update the PNR with the correct additional total amount and prevents ADMs generated by the airlines for misleading reissue, if Carrier has filed their ATPCO Category 31.

Amadeus Ticket Changer (ATC) is a complete solution enhancing the reissue
process in FOUR simple steps:
1- PNR retrieval........................ (Existing reservation)
2- Rebooking............................ (New Flight, Class, Date)
3- Pricing.................................. (Recalculate of Fare/Taxes, Penalties)
4- Document Preparation........ (Document Issuance)

New Features

Amadeus has introduced a new feature with ATC, which allows all Travel
Agents to perform an end-to end fully automated reissue, for carriers that
haven't filed their ATPCO Category 31. It means no more ATC message
''CAT31 NOT FILED'' instead, the reissue panel will display a new appended message ''VC CATEGORY NOT FILED BY CXR -- REISSUE NOT GURANTEED *4*'' to identify this process.

🔹 What You’ll Learn in This Video:
✅ What is Automatic Ticket Changer (ATC) in Amadeus?
✅ The benefits of automating ticket reissuance in Amadeus
✅ Step-by-step guide to reissuing a ticket using ATC commands
✅ Common errors and troubleshooting solutions for ticket reissues
✅ Best practices for travel agents using Amadeus ATC

🔹 Who is This Video For?
✔️ Travel agents & airline ticketing professionals
✔️ Airline reservation staff using Amadeus GDS
✔️ GDS system users looking to optimize workflows
✔️ Anyone interested in automated ticket reissues in Amadeus

This tutorial will help you master the ATC reissue process, ensuring seamless and error-free transactions while enhancing customer service efficiency.

💡 Pro Tip: Learn how to interpret Amadeus ATC system responses correctly to avoid reissue failures!

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