Interview with Kelly Simons of Odeko

☕ How can small coffee shops and independent cafés compete with larger chains — and still stay efficient? In this exclusive interview from Small Business Trends, Leland McFarland sits down with Kelly Simons, Director of Enterprise Systems at Odeko, to discuss how the company is transforming small business operations with NetSuite and AI-powered automation.

Simons explains how Odeko started as a supply chain disruptor helping mom-and-pop cafés simplify ordering and reduce vendor chaos. She shares how the company’s adoption of NetSuite created a unified system for managing finance, inventory, and acquisitions — saving hundreds of hours per week through automation.

From implementing integrations with tools like Celigo and Brex, to exploring NetSuite Next and the future of AI-driven workflows, Simons offers candid insights into how Odeko is scaling smart while keeping its small business customers at the center.

💡 Topics Covered:

How Odeko helps independent cafés streamline operations

Why NetSuite became the company’s “lifeblood” system

The impact of automation and AI on daily workflows

Preparing teams for change and AI adoption

What’s next for Odeko’s growth and NetSuite partnership

📍 Recorded at ‪@Oracle‬ ‪@NetSuite‬ SuiteWorld

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