How the MBTA is Regaining The Trust of Transit Riders in Boston

This week we had the chance to speak with Andrew Cassidy from the MBTA. We covered everything from the agency conquering the slow zone problem, new modernization efforts, rolling out tap to pay, and the importance of communication for transit agencies.

Big thanks to Andrew for taking the time to talk with us! What else would you have liked to have heard about from Andrew? Let us know!

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Links mentioned in this episode:

Spill The T Podcast:    • Spilling the T  

00:00 - Introduction
00:24 - History Behind the MBTA Slow Zones
04:24 - The Impacts of Eliminating MBTA Slow Zones
07:10 - MBTA Ridership Recovery
09:42 - Tap To Ride to Pay
11:23 - Upcoming Modernization Efforts
16:03 - Spilling The T Podcast
22:08 - Final Thoughts

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